Premier Insurance Company Ltd is the Data Controller for personal data you provide to us directly and personal data that you provide to us indirectly via our coverholder/agent, Premier Underwriting Limited and other insurance intermediaries.
Premier Insurance Company Limited
First Floor, Majestic Ocean Plaza
Premier Insurance Company Limited has appointed Premier Underwriting Limited as its UK representative. You may deal with our UK representative on all issues relating to the processing of your personal data.
Premier Underwriting Limited
9th Floor, Ocean 80
BH8 8AQ, England
Should you have any questions about how we use your information, your rights as a data subject or if your personal information needs updating, please write to:
Data Protection Officer
Premier Insurance Company Limited
First Floor, Majestic Ocean Plaza
A response to your request will be provided to you within 28 days of us receiving a valid request.
We may receive personal information about you from any of the following sources:
The information we receive may consist of the following personal data:
Collecting and processing this data is necessary for the performance of the contract of insurance (including the quoting, incepting and managing of the policy for its duration) which forms the lawful basis for us holding and processing your data.
The information we receive may consist of special category data:
It is important that the information you provide to us is accurate, as incorrect information could affect the price of your policy, result in your policy being cancelled, result in your policy being declared void, or lead to a claim being rejected or not fully paid.
Your personal data will be retained for as long as is reasonably necessary for the purposes listed above or as required by the law. Premier Insurance Company Limited will retain personal information to enable us to manage your policy, respond to complaints, demonstrate compliance with the Gibraltar Financial Services Commission (GFSC) and Financial Conduct Authority (FCA) rules and support our ability to defend against legal claims. Information is retained as required and directed by the GFSC and the FCA and in line with guidance from the Association of British Insurers. For these purposes our standard period of retention is 21 years and 4 months after the expiry of your policy. This retention period is necessary in order to manage claims that may involve an unborn child and allows for them to reach the age of maturity and pursue a claim. However, your personal data contained in other types of document may be retained for shorter periods. If required please contact us for further details of applicable retention periods. Personal data may for reasons of security and convenience be stored on remote data facilities but in an encrypted form.
Your personal information may be used by Premier for the following purposes:
In order to deliver our services to you we use third party processors (for example, for the purposes of claims handling, data transfer, statistical analysis, credit searches and fraud prevention). Such processing is conducted under contract and we ensure that appropriate data protection and information security assurances are provided. We will always seek to minimise identifiable personal data wherever possible.
In order to prevent or detect fraud we will use the details you have provided in respect of your vehicle and all named drivers to check those details with various fraud prevention agencies and anti-fraud registers, who may record a search. Searches may also be made against other insurers’ databases, the Electoral Roll and Register of Judgments, Orders and Fines. To validate your (and any persons named on the policy) driving history we may also check the available databases to confirm your licence status, entitlement and restriction information and endorsement/conviction data as well as any No Claims Discounts you are claiming. These checks include processing conducted automatically by computers and may affect pricing or our ability to quote for insurance. We may cancel your insurance policy if we believe fraudulent details have been provided.
We pass information to external companies and fraud prevention agencies, for example (but not limited to) the Claims and Underwriting Exchange and the Motor Insurance Anti-Fraud and Theft Register run by the Motor Insurers’ Bureau. The aim is to help us check information provided and also to prevent fraudulent claims. We may at any time search these registers, including when we deal with your request for insurance, at renewal, or in the event of an incident or claim. If fraud is suspected, information will be shared with insurers and fraud prevention agencies. When we pass information to external companies and fraud prevention agencies they will record this information. They may check it against similar applications made to other organisations and share your data with other organisations. Those organisations may use this information when making decisions about you.
Under the conditions of your policy, you must tell us about any incident (such as an accident or theft) which may or may not give rise to a claim. When you tell us about an incident we will pass information relating to it to fraud prevention agencies. Other users of fraud prevention agencies such as law enforcement agencies may use this information in their own decision making processes.
We will use information about you and any persons named on the policy to ensure compliance with financial sanctions in effect in the UK and internationally. This will include the checking of your information against the HM Treasury list of financial sanctions targets as well as other publicly available sanction lists. Your information and that of any named person on the policy may also be shared with HM Treasury and other international regulators where appropriate. You may also be contacted to provide further details to ensure compliance with financial sanctions requirements.
On our behalf, your intermediary will conduct credit reference checks at one or more credit reference agency (CRA). In all cases these checks will be carried out to confirm identity, help prevent fraud and calculate premiums. This is a soft search which is visible to you if you request a copy of your credit reference file but is not visible to other organisations. This type of credit reference check will not affect your credit rating as it is not an application for credit.
Credit reference agencies may add the details of your intermediary’s searches and information that they hold about you to their records. You can contact the CRA’s currently operating in the UK (TransUnion - formerly known as Callcredit, Equifax and Experian) to find out what information they hold about you or to request your credit reference file. Their contact details are below. The information they hold may not be the same so you may wish to contact more than one.
Under data protection regulation you have rights as a data subject:
To exercise any of the above rights, please contact the intermediary through which you purchased or are purchasing the policy.
If you believe we have not complied with our obligations under the relevant data protection legislation, you have the right to submit a complaint to the GRA or the Information Commissioner. More details about the GRA can be found at www.gra.gi/data-protection and the Information Commissioner's Office can be found at www.ico.org.uk.
You can contact the CRAs currently operating in the UK (TransUnion, Equifax and Experian) to find out what information they hold about you. Their details are below:
TransUnion, 0330 024 7574 or log on to www.transunion.co.uk. More information about TransUnion’s activities is available in their Privacy Notice.
Equifax, Equifax Ltd Customer Service Centre, PO Box 10036, Leicester, LE3 4FS, or call 0333 321 4043 or log on to www.equifax.co.uk.
Experian, Consumer Help Service, PO Box 8000, Nottingham, NG80 7WF, or call 0344 481 0800 or log on to www.experian.co.uk.
For details relating to information held about you on the Claims and Underwriting Exchange (CUE) and the Motor Insurance Anti-Fraud and Theft Register (MIAFTR) (both run by the MIB) please visit www.mib.org.uk.
For details relating to information held about you by the Driver and Vehicle Licensing Agency (DVLA) please visit www.gov.uk.
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Premier Insurance Company Limited, registered in Gibraltar with company number 100875, is authorised by the Gibraltar Financial Services Commission and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority.