For all queries regarding your motor insurance policy, please contact your insurance intermediary first. Their contact details will be on the documentation provided to you when you took out your policy. Any changes to your policy can only be arranged by your insurance intermediary. They will also be aware of other policies that may exist alongside your motor insurance policy and which may be relevant to your enquiry. In the unlikely event you do need to contact us directly, please use the email facility HERE and we will respond within 2 working days. If the matter is urgent, from 9.00am to 5.00pm Monday to Friday (excluding Bank Holidays), you can choose from the following telephone options. Please have your policy number and vehicle registration number ready when you call.
We have authorised our claims service to deal with your claim on our behalf. You should therefore refer all correspondence and telephone enquiries to them. Appropriate contact details will be provided at the time the accident/claim is first reported to them, however their contact details are also provided above.
All accidents/claims MUST be reported within 24 hours, whether you want to make a claim or not, and whether your fault or not. Failing to report an accident or claim can expose you to charges and expenses for which you are personally liable and could result in your insurance being invalid.
Calls to 0344 and 0345 numbers cost no more than a national rate call to a 01 or 02 number. Alternatively you can write to us at Premier Underwriting Limited, Ocean 80, 80 Holdenhurst Road, Bournemouth, Dorset BH8 8AQ.
Premier Insurance Company Limited, registered in Gibraltar with company number 100875, is authorised by the Gibraltar Financial Services Commission and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority.
Premier Insurance Company Limited
Registered office and business address:
First Floor, Majestic Ocean Plaza, Ocean Village, Gibraltar.